Frequently Asked Questions
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A remittance is a transfer of money from one person or company to another.
To use our remittance service, you will need to create an account on our website and provide the necessary information, including the recipient's name and account information. You can then transfer money to the recipient through our website or mobile app.
The speed of the transfer will depend on the destination country and the method of transfer you choose. In general, electronic transfers are completed within a few minutes, while bank transfers and cash pickups may take several days.
Yes, there may be fees for using our service. These fees will vary depending on the destination country and the amount of money you are sending. Please check our fees page for more information.
Yes, once you have completed a transfer, you will be able to track its progress through your account on our website or mobile app.
If you have any issues with your transfer, please contact our customer service team for assistance.
Yes, we are required by law to verify the identity of our customers. You will need to provide a government-issued ID in order to use our service.
Yes, we use the latest security measures to protect your personal and financial information. All transactions are processed using secure SSL encryption.
Please contact our customer service team for assistance.
Please contact our customer service team for assistance.
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